Careers

We offer you a challenging and exciting career path that helps you learn, enjoy and contribute. Our people are exposed to a huge range of globally challenging projects across diverse business and technology practices. Each project engagement offers unique opportunities to improve business processes with the help of technology.

We truly believe in providing an atmosphere which you can feel home at and also learn as you grow. Ethics, excellence and commitment are issues that are sacrosanct to our company and you are welcome aboard if you can prove yourself in all these aspects.

Your career at Ratnabhumi would be a rewarding experience as at Ratnabhumi we believe that no job is complete without the right person, and you would be a vital contributor in our success. We believe your success is our way forward, so we would leave no stone unturned to uplift you with us.

What is in it for you ?
  • A fast paced career with global exposure to best business practices
  • Careers across diverse business and technology domains
  • A world class training environment which facilitates growth of the individual
  • A vibrant and open door approach where hierarchies do not matter

We appreciate your interest in exploring career opportunities with Ratnabhumi. At Ratnabhumi we understand that good ideas can come from anywhere – we value our employees and the ideas they come up with. We encourage and pursue innovation that increases our productivity and customer responsiveness. We offer an atmosphere of flat hierarchy, challenging assignments, and an opportunity to grow with the best in the field and be acknowledged with exciting rewards. And, of course, we have a lot of fun together, be it at the team outings, sports tournaments, painting competitions or festive celebrations.

Please click the type of position that interests you and explore the possibilities.

Current Openings

Senior Developer (asp.net MVC)

Experience: 4-10 Years

 Skills & Responsibilities :

  • Must have at least 4 years of experience on ASP.NET, C#, AJAX, CSS, HTML.
  • Must have at least 2 years of experience on MVC & Entity Framework.
  • Must have working experience on scripting languages such as JavaScript, JQuery.
  • Must have at least 4 years of experience on SQL Server, database designing, writing stored procedures, functions etc.
  • Experience on Azure cloud is preferred.
  • Experience in one or more advanced JS (JavaScript) frameworks such backbone.js, underscore.js require.js, angular.js, ember.js, knockout.js etc. is preferred.
  • Experience in using code versioning systems such as GIT or at least SVN.
  • Understanding and ability to develop for ASP.net Web Forms and MVC environments.
  • Fix bugs as they are found. Deploy new code without waiting.
  • Experience applying best practices including change management, effective error handling and performance instrumentation.
  • Excellent written and verbal communication skills.
  • Ability to work well with both technical and non-technical personnel.
  • Enjoys designing and developing modern-looking and highly effective web pages and content.
  • Identify and fix performance issues.
  • Should be comfortable interacting with other team members (both within design/development and other departments such as marketing or sales) and clients.
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You are Applying For - Web Developer

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HR Recruiter

Experience: 0-3 yrs

Responsibilities:

  • End to end recruitment.
  • Sourcing through, referencing, walk-ins, head-hunting and job portals.
  • Data Mining through Team Mapping.
  • Conducting the HR round of interview.
  • Screening the resume after having a detailed discussion with the candidates.
  • Co-ordinating the entire interviewing process.
  • Updating the candidates with regards to the interview feedback and negotiating the offer terms.
  • Ensure that all open positions are closed as per the pre decided timelines.
  • Scrutinizing and short-listing profiles by using various resources (i.e. Job sites, Head hunting, networking sites) based on specific criteria, skills, domain, platform, qualification and relevant experience.
  • Maintain reports and update database information on an ongoing basis.
  • Taking care of retentions and referral payouts.
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You are Applying For - HR Recruiter

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Sales Manager

Experience: 3-5 yrs

Responsibilities:

  • The candidate will be required to take complete ownership for selling Learning Solutions in various markets.
  • Establish long-lasting business relationships, fix appointments, generate leads, work on qualified leads, and close sales.
  • Successfully Interface with other teams (production / sales / technology / Presales etc.) to ensure client satisfaction.
  • Thorough understanding of Training / eLearning market, technologies, solutions and tools.
  • Experience in selling custom learning solutions in Indian market is mandatory.
  • Experience in closing sales and achieving revenue targets set by the management.

Skills:

  • Must have minimum 2 yrs of exp. in selling E -Learning solutions.
  • Confidence to give presentations / consulting to Schools and colleges.
  • Good analytical and communication (verbal & written) skills. - should have ability to initiate engaging discussions.
  • Understanding of using MIS skills involving CRM and ERP.
  • Experience of Database population and email campaigning.
  • Team Management.
  • Understanding of sales cycle of enterprise software products/solutions.
  • Willing to travel across India – experience of Mumbai is preferred.
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You are Applying For - Sales Manager

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UX & Graphic Designer

UX & Graphic Designer

Experience: 2-4 years

We're seeking experienced User Experience professionals with following job responsibilities:

  • Conceptualize, define and design solutions for our website old.plancessiit.com
  • Have strong understanding user centered and UX design principles
  • Design the UI architecture, interface, and interaction flow of new web and on-device software applications
  • Have capability to understand business drivers and objectives, user insights and user needs and translate them into content and functionality and then design.
  • Familiar with tools for designing quick interactive prototypes is an advantage.
  • Define and govern standards and best practices to design applications.


BASIC QUALIFICATIONS: 

  • Bachelors or Masters in Design, Interaction Design, or Information Architecture ,graphics design, Preferably form IDC-IIT bombay, NID, Symbysis or good experience.
  • A strong portfolio demonstrating past work experience and relevant, user-centered design solutions
  • An innate capacity for creating fun, highly usable designs and layouts
  • Experience with designing end-user, web-based applications
  • Fluency in best practices for Information Architecture and Interaction Design
  • Visual design expertise demonstrated through mockups and style guides
  • Excellent communication, presentation, and interpersonal skills
  • Animation skills will be an advantage
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You are Applying For - UX & Graphic Designer

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Quality Analyst

Experience: 3–6 years

Roles and Responsibilities

  • Monitor, evaluate process, quality metrics & give feedback to telecaller
  • Work on data analysis and train Executives.
  • Conduct regular briefings to review quality standards and updates
  • Work on initiatives to achieve highest possible quality on calls
  • Handle individual Quality to check the performance.
  • Conduct training session to improve skill sets of Executives.
  • Conduct quality induction/session for the new hires
  • Call Auditing, Call barging
  • Timely feedback to agents.

Skills :

Experience from BPO/Call Centre.Fluency in English Language, effective verbal and written communication skills, interpersonal skills, clear pronunciation, effective listening skills, ability to comprehend relevant accent, knowledge of transaction/call flow, email etiquettes, knowledge of call backs and escalation procedures and feedback mechanisms.

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Product Manager

Experience: 6-10 years

Responsibilities:

  • Responsible for New Product Development initiatives in product management 
  • Grow existing product and develop new ideas by continuously evaluating market needs 
  • Responsible for analyzing customer needs, competitive offerings and provide direction on best practices that should master the details of competitive landscape.
  • Product Ownership which includes innovative feature conceptualization, designing wireframes, documenting PRDs to enhance site usability & profitability. Collaborating among cross-functional and cross-organizational teams to manage end-to-end implementation. 
  • Ensuring timely delivery of projects through proper planning, scheduling and execution. 
  • Act as point of first reference for all product related enquiries and work collaboratively with colleagues.
  • Responsible for reviewing product data to ensure that the field force is kept up to date on new developments regarding the companies or competitors products.

  Skills:

  • Strong team player, acts like an owner, and ultimately focused on delivering results with high standards. 
  • Effective communication skills including verbal, written and presentation skills
  • Proven ability to work effectively both independently and in a team based environment.
  • High attention to detail and proven ability to manage multiple, competing priorities simultaneously. 
  • Excellent quantitative and analytical skills.
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You are Applying For - Product Manager

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Team Leader

Experience: 4–8 yrs

Roles and Responsibilities :

  • Responsible for obtaining profitable results through the telemarketing team by developing the team through motivation, counseling, skills development and product knowledge development.
  • Responsible for monitoring the performance of the sales team by establishing a system of reports and communications involving sales reports, cyclical sales meetings, sales newsletters and electronic bulletins.
  • Developing call scripts for telemarketer's use with lead generation and qualification.
  • Creating team compensation structure and performance metrics.
  •  Responsible for initiating calls to potential clients using a prepared selling script 

Skills :

  • Ability to prioritize work as well as meet tight deadlines.
  • Technical acumen and knowledge of company's product.
  •  Handling outbound Sales process is mandatory.
  • A wide degree of creativity and latitude is expected.
  • Ability to mentor and train the telesales team.
  •  Handling outbound Sales process is mandatory.
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You are Applying For - Team Leader

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Customer Care Manager

Experience : Minimum 4 yrs

Roles and Responsibilities ;

  • A track record of developing & implementing delivering continuous improvement in service delivery, and improved outcomes in Customer Services
  • Experience of leading and delivering significant change and business improvement initiatives, including people and cultural change
  • Tracking and reporting of relevant customer care performance metrics.
  • Improves customer service quality results by studying, evaluating, and re-designing processes; establishing and communicating service metrics; monitoring and analyzing results; implementing changes.
  • Resolve all client queries or requests for products and services within the given timelines.
  • To be the face of the company to manage customer queries, complaints/requests
  • Leading Customer Service Team

Skills :

Customer Service, Process Improvement, Decision Making, Managing Processes, Analyzing Information, Developing Standards, Help Desk Experience, Emphasizing Excellence and excellent leadership quality

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You are Applying For - Customer Care Manager

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